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Gotrax produces electric bikes and scooters that are becoming a compelling brand in North America. Adults and kids alike are riding their products.
The Gotrax EBE4 model bike is capable of conquering most outdoor environments.
About Us
Our products are proudly manufactured by our long term partner Tao Motors, and Independently Quality Control Checked by a 3rd Party.
What we do
To Create, a smarter, greener, and more unique traveling experience.
To Inspire riders everywhere to experience and join the electric vehicle revolution.
Have a question ? We are here to help.
Check out the most common questions our customers asked. Still have questions ? Contact our customer support.
Do you ship overseas?
No, although our company was founded in the United States, this site only serves Gotrax brands and riders in Canada. You can only complete your shopping through the Gotrax website for the corresponding country.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
How long will it take to get my orders?
It depends on where you are. Orders processed here will take 3-9 business days to arrive. Delivery details will be provided in your confirmation email.
What is your return policy?
Any product purchased can be returned within 14 days for a refund to the original method of payment. The customer will be responsible for return shipping costs and a 10% restocking fee for any new, unused products in the original packaging. To initiate such a return please contact us.
Any question?
You can contact us through our contact page! We will be happy to assist you.
Let customers speak for us
Blog posts
What is the Range on an Electric Bike?
Riding an electric bike is always a great way to travel shorter distances and get yourself outside. But an e-bike can only go so far before it needs to stop and recharge for the next trip. Each ele...
GOTRAX 2023 Holiday Gift Guide
The GOTRAX Holiday Sale is in full swing, featuring an amazing selection of kids' hoverboards and scooters at incredible prices! This festive season, delight your youngsters with the thrill of ridi...
KEEP YOUR BATTERY SAFE THIS WINTER
Batteries are the beating hearts of electric scooters, e-bikes, and all personal electric vehicles (PEVs) so it is important to make sure you take care of it so it can take care of you. Winter is i...